Privacy policy
Effective: 20 April 2025
At DOL Consultancy (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage our services. We process your information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. Scope of This Policy.
This policy applies to:
- Visitors to our website
- Individuals contacting us for services or information
- Clients and individuals connected to client organisations (e.g. employees, directors, partners)
- Recipients of our communications, including newsletters, updates, and event invitations
2. What Data We Collect - We may collect:
- Your name, email address, phone number, company name, and role
- Information you provide when enquiring about or using our services
- Technical data (IP address, browser type, device info, usage patterns) through cookies and analytics
- Feedback or preferences provided in surveys or client communications
- We may collect this data directly from you or through publicly available sources (e.g. LinkedIn, your business website).
3. How We Use Your Data
We use your information to:
- Deliver and manage our services
Respond to enquiries and provide tailored advice - Improve our website, services, and client experience
- Send updates, newsletters, and invitations (only with your consent or legitimate interest)
- Maintain our internal records, invoicing, and business operations
- We do not sell or rent your data. Data may be shared with trusted third-party service providers (e.g. IT support, analytics, CRM tools) under strict confidentiality and data processing terms.
4. Legal Bases for Processing
We rely on the following legal bases:
- Contractual necessity: to provide services you request
- Consent: for optional marketing (which you can withdraw at any time)
- Legal obligations: such as tax, accounting, or compliance with data protection rules
- Legitimate interests: to run and grow our business, improve our services, and communicate with clients and prospects
5. Data Security and Retention - We implement appropriate technical and organisational measures to secure your data.
- We retain data only for as long as necessary to fulfil the purposes above or as required by law. When no longer needed, your data will be securely deleted or anonymised.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)
- To exercise these rights, contact us at [email protected]
Please note: some rights may be limited by professional or legal obligations, particularly where legal privilege may apply.
7. Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to check this page periodically to stay informed.